Achievements & Case Studies

A curated showcase of business analysis excellence, process optimization, and cross-functional leadership.

Professional Case Studies

Deep dives into process design, stakeholder alignment, and strategic delivery.

2024

Salesforce CRM Integration — Client Onboarding

Led end-to-end requirements gathering and process design for integrating Salesforce CRM into Paycom's client onboarding pipeline.

Impact
Reduced client setup time by 35% and improved GTM team visibility into onboarding funnel.
Salesforce CRMJIRAProcess MappingBRD
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2021 – 2022

University CRM Implementation (Salesforce)

Authored the full requirements package for a campus-wide Salesforce CRM implementation serving 30,000+ students.

Impact
Successful campus-wide CRM rollout across 8 departments.
SalesforceUATBRDChange Management
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2024

Enterprise UAT Framework Design

Designed a comprehensive UAT framework for Paycom's payroll, benefits, and compliance modules.

Impact
99.5% defect-free deployments, 15+ stakeholders trained.
UATTest PlanningJiraDocumentation
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2024

Data Validation & Reporting Automation

Built automated data validation workflows using SQL and Python to streamline QA and reporting for business leadership.

Impact
Reduced manual QA effort by 40 hours per sprint.
SQLPython (Pandas)Power BIData Validation
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2023

Client Dataset Migration

Defined ETL requirements for migrating 200+ client datasets to Paycom's cloud platform.

Impact
200+ client datasets migrated with full data integrity.
ETLSQLData MappingCloud Migration
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Beyond the Work

Recognition, leadership, and personal achievements.

01

Salesforce CRM Integration

Spearheaded CRM integration with client onboarding, reducing setup time by 35% for 36,000+ client companies.

02

System Modernization

Produced BRDs that drove a $2M system modernization initiative through in-depth gap analysis.

03

UAT Excellence

Coordinated UAT across payroll, benefits, and compliance teams with 99.5% defect-free deployments.

04

Mentorship

Guided 3 junior Business Analysts on requirements documentation, user story writing, and stakeholder communication.

05

Yoga

Women National Yogasanas Championship, Winner in several district and state yoga competitions.

06

Leadership

Hostel Representative, Shiv Nadar University. (2017-2019)

Methodologies

Frameworks & Approach

Grounded in Agile/Scrum methodologies with deep expertise in requirements engineering, process mapping, and change management frameworks.

Agile/ScrumWaterfallSDLCChange MgmtRACI